FAQ

Snapshot Creations FAQ

Frequently Asked Questions

Have questions before booking your photo booth experience? Here are the most common details about packages, payments, setup, sharing, and event expectations.

Quick note: A $50 non-refundable deposit is required to reserve your event date. The remaining balance is due two weeks before your event.
What areas do you serve?

Snapshot Creations serves the Tri-County area, including Broward, Miami-Dade, and West Palm Beach, along with the Treasure Coast including Martin County.

How do I book an event?

You can start by contacting us with your event date, location, and preferred package. Once availability is confirmed, your $50 non-refundable deposit reserves your date.

What is included with the packages?

Packages include a digital stand-up photo booth, unlimited digital photos, a custom welcome overlay, a custom photo template, and instant sharing options such as text, email, WhatsApp, and AirDrop.

Do guests receive the photos instantly?

Yes. Guests can instantly share their photos digitally through supported sharing options, making it easy to save and send their favorite moments during the event.

Do you offer add-ons or special features?

Yes. Add-ons and optional rentals may include the Glam Booth Add-On, premium backdrop rentals, interactive prop station, extended hours, corporate survey features, and a photo booth attendant.

When is the remaining balance due?

The remaining balance is due at least two weeks before your event.

Is the deposit refundable?

The $50 deposit is non-refundable in all cases because it reserves your event date on the calendar.

What is the cancellation policy?

A full refund may apply if you cancel at least 14 days before your event. Cancellations made within 7 days of the event are responsible for 25% of the rental fee. The $50 deposit remains non-refundable.

Can I request something custom?

Yes. If you need extended hours, a special setup, a unique event request, or a custom package, contact us and we can help put together a quote based on your event needs.

What happens if there is a technical issue?

Snapshot Creations will make reasonable efforts to resolve technical issues during the event. If the booth becomes non-functional due to factors beyond provider control, such as power outages, a full refund may not apply.

Still have questions?

Let’s Help You Plan the Perfect Photo Booth Experience

Contact Snapshot Creations and we’ll help you choose the right package, add-ons, and setup for your event.

Contact Us
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